For urgent enquiries and emergencies regarding injured swans, please telephone:
We may not see emails, Facebook Messenger, etc. notifications so will not always be able to respond quickly, if it is an emergency.
We operate within 50km of our headquarters in Eton, Berkshire (west of London only). For all other rescues and birds, please find your closest rescue centre by visiting helpwildlife.co.uk.
For all non-emergency enquiries, please call or email us at firstname.lastname@example.org and we will aim to get back to you as soon as possible. We ask that you be patient as we are a very busy charity dealing with emergency call-outs and treatment of swans within our care.
Swan Lifeline is dedicated to the rescue and care of swans but we are always happy to give advice on other wildfowl if we are able to do so or will do our best to advise alternative contacts.
An Avian Flu Prevention Zone came into force across the UK on the 17th October 2022.
Due to our increased biosecurity, we are no longer taking in admissions but may be able to help in rescue and immediate release situations. Please call or email us for advice.
Please never touch a dead or sick bird, or any swan or cygnet during Avian Flu. You should call the Defra helpline (03459 33 55 77) if you find a) 1 or more dead birds of prey or owls; b) 3 or more dead gulls or wild waterfowl (swans, geese and ducks); or 5 or more dead birds of any species.